In order for defective products to be replaced, you must return them to us in excellent physical condition, exactly as we delivered them to you.

Returns are accepted upon communication within 14 days from the day you received the product.

You send it back at our own transport costs only with ELTA couriers.

If you want a refund, write us your partner bank and your bank account number in IBAN format. Shipping costs are non-refundable.

If you ordered the wrong product then you are responsible for all shipping costs.

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